At QBE we aim to leverage technology, including Artificial Intelligence (AI), to assist us in the work we do to achieve our vision of being the most consistent and innovative risk partner, and our purpose of enabling a more resilient future.
We are committed to adopting and using AI responsibly, in line with our Code of Ethics and Conduct and other internal policies. Additionally, we have adopted principles which set the minimum standards for our responsible use of AI.
QBE Principles for the Responsible Use of AI
We are committed to adopting and using AI responsibly, in line with our Code of Ethics and Conduct and other internal policies. Additionally, we have adopted principles which set the minimum standards for our responsible use of AI.
QBE Principles for the Responsible Use of AI
| Benefit, Safety and Prevention of harm | We consider risks of harm when using AI and aim to ensure it is used for the benefit of customers, partners or people. |
| Fairness | Our design and use of AI should be done in a way that does not result in unfair bias or discrimination. |
| Privacy | We safeguard privacy and ensure personal data is protected when designing and using AI. |
| Transparency | We are transparent about our use of AI to those who may be impacted. |
| Explainability | AI is used in ways that can be explained to those who may be impacted by its use. |
| Accountability | We hold ourselves accountable for our use and outcomes of AI. |