Stakeholder engagement

As one of the world’s largest insurance and reinsurance companies, with operations in all major insurance markets, there are a range of risks and opportunities that may impact our business, customers and the communities in which we operate over the short, medium and long term. Our engagement with stakeholders is essential to informing our response to these risks and opportunities. Our diverse range of stakeholders includes customers, investors, employees, regulators, commercial partners and community groups. Understanding our stakeholders’ needs, expectations, and concerns helps us to evolve our strategy, products, and services.

QBE recognises that by working with others, we can help reduce risks and more effectively explore opportunities. As such, we also regularly consult with leading industry experts, and our people attend external conferences and events, to stay well-informed of emerging sustainability trends and their potential impact on our business and stakeholders. 

Engagement and feedback from our stakeholders, some of whom are described below, informs our materiality assessment, which shapes our business sustainability priorities moving forward.