At QBE our claims professionals have specialist knowledge of each of our product lines. The teams are ready to support you and your clients when a claim needs to be made.
Claim type | Contact details |
Online |
You can track live claims on QBE's Broker Xchange |
Comemrcial Property & Contract Works | [email protected] |
Marine | |
Liability & Financial Lines | |
Commercial Motor | |
Motor Glass | [email protected] |
Recoveries | [email protected] |
Natural disaster NHCover | Contact your broker or QBE on 0800 QBE Claims / 0800 723 252, or [email protected] |
Australian Property and Motor claims |
(+61) 1 800 023 387 |
If you are unsure who to contact, please email [email protected] or call us on 0800 QBE Claims / 0800 723 252 |

Leanne Nel
Head of Claims, NZPAC
Tel: +64 9 980 3490
Mob: +64 21 872 440

Michelle Watson
Quality and Performance Manager, NZPAC
Tel: +64 9 308 8646
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Vin Oliveria
Manager, Claims Operations
Tel: +64 9 308 8686
Mob: +64 21 519 779

Sarah O'Brien
Claims Legal Manager
Tel: +64 9 980 3303

Kristine Tempest
National Claims Manager – Property & Marine
Tel: +64 9 980 3328
Mob: +64 27 362 9141

Russell Fergusson
National Claims Manager – Motor
Tel: +64 9 308 8534
Mob: +64 211 932 102
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Brent Bills
Manager, Loss Prevention and Investigation
Tel: +64 9 308 8582

Ana Nolan
National Claims Manager, Long Tail – AUSPAC
Tel: +64 9 308 8505