When it comes to claim time, our Liability and Financial Lines Claims teams are ready to help.
Notify a claim
| Online: |
Broker Xchange claims page |
| Call: | 0800 QBE Claims (0800 723 252) |
| Contact us: | For all new claim lodgements and updates on existing claims, contact your personal QBE claims specialist detailed below. |
| Email: |
General Liability: Refer to table below Financial Lines: Refer to table below Recovery claims: claimsrecoveriesnz@qbe.co.nz |
For all other insurance claims, refer to the relevant claims team in the Contacts menu.
Leanne Nel
Head of Claims, NZPAC
Tel: +64 9 980 3490
Mob: +64 21 872 440
Michelle Watson
Quality and Performance Manager, NZPAC
Tel: +64 9 308 8646
Vin Oliveria
Manager, Claims Operations
Tel: +64 9 308 8686
Mob: +64 21 519 779
Sarah O'Brien
Claims Legal Manager
Tel: +64 9 980 3303
Kristine Tempest
National Claims Manager – Property & Marine
Tel: +64 9 980 3328
Mob: +64 27 362 9141
Russell Fergusson
National Claims Manager – Motor
Tel: +64 9 308 8534
Mob: +64 211 932 102
Brent Bills
Manager, Loss Prevention and Investigation
Tel: +64 9 308 8582
Lance McDonald
Team Leader Recoveries
Tel: +64 9 308 8570
Mob: +64 21 225 7547
Ana Nolan
National Claims Manager, Long Tail – AUSPAC
Tel: +64 9 308 8505
Lusi Puni
Team Leader Motor Claims
Tel: +64 9 308 8563
Mob: +61 421 227 5357
Dennis Chimbo
Team Leader Motor Claims
Tel: +64 9 308 8565
Mob: +64 21 022 54433
QBE Liability and Financial Lines Claims Specialists
| General Liability | |||
| A, B & I, J | Andrew Graveling | andrew.graveling@qbe.com | +64 9 308 8637 |
| C & H | Sophie Hart | sophie.hart@qbe.com | +64 9 980 3411 |
| D & E | Robert McLeod | robert.macleod@qbe.com | +64 9 308 8649 |
| G, K, - M | Sarah O'Brien | sarah.obrien@qbe.com | +64 9 980 3303 |
| N – R | Rosie Burns | rosie.burns@qbe.com | +64 9 980 3397 |
| F & S | Brendon Russell | brendon.russell@qbe.com | +64 9 308 8537 |
| T - Z | Jenifer Rowlinson | jenifer.rowlinson@qbe.com | +64 9 308 8659 |
| International, Multinational |
Sophie Hart |
sophie.hart@qbe.com | +64 9 980 3411 |
| Service and Repair Claims | |||
| A – Z |
Robert MacLeod |
robert.macleod@qbe.com | +64 9 308 8649 |
| Employment Dispute Claims | |||
| A – Z | Avy Judelson | avy.judelson2@qbe.com | +64 9 980 3420 |
| Statutory Liability (except CC/FMA matters) / Crime | |||
| A – N & T – Z | Jade Brocas | jade.brocas@qbe.com | +64 9 308 8550 |
| O – S | Gretta Evans | gretta.evans@qbe.com | +64 9 980 3389 |
| Commercial Commission and Financial Markets Authority | |||
| A – Z | Jade Brocas | jade.brocas@qbe.com | +64 9 308 8550 |
| Professional Indemnity | |||
| Construction A - S/ Info Technology / Misc. A-M Real Estate / Crown A - M / Accountants H - M |
Hannah Piggin | Hannah.Piggin@qbe.com | +64 9 980 3499 |
|
Construction T - Z |
Shannen Moffitt | Shannen.Moffitt@qbe.com | +64 9 980 3370 |
| Lawyers G – N / Local Government O – Z / Misc. N – Z / Accountants N – Z / Paramedics | Brendon Russell | brendon.russell@qbe.com | +64 9 308 8537 |
| Accountants A, C, D, E, F & G / Lawyers O - R / Pharmacists | Gretta Evans | gretta.evans@qbe.com | +64 9 980 3389 |
| Accountants B/ Defamation/ Nurses, Midwives & Misc. Health | Jenifer Rowlinson | jenifer.rowlinson@qbe.com | +64 9 308 8659 |
| Local Government A/ Lawyers T – Z | Jade Brocas | jade.brocas@qbe.com | +64 9 308 8550 |
| D&O | |||
| A - M | Hannah Piggin | Hannah.Piggin@qbe.com | +64 9 980 3499 |
| N - Z | Jade Brocas | jade.brocas@qbe.com | +64 9 308 8550 |