When it comes to claim time, our Property, Contract Works and Marine Claims teams are ready to help.
Notify a claim
| Online: | Broker Xchange claims page You can lodge a claim and receive a Claim Reference number straight away, you can also track live claims on QBE's Broker Xchange using the claim number (excluding sensitive or legally privileged matters) |
| Call: | 0800 QBE CLAIMS (0800 723 252) |
| Email: |
Commercial Property & Contract Works: propertyclaimsnz@qbe.co.nz Marine claims: marineclaimsnz@qbe.co.nz Recovery claims: claimsrecoveriesnz@qbe.co.nz |
| Contact us: | For all new claim lodgements and updates on existing claims, contact your personal QBE claims specialist detailed below. |
For all other insurance claims, refer to the relevant claims team in the Contacts menu.
Claims Management Team
Kristine Tempest
National Claims Manager - Property & Marine
Tel: +64 9 980 3328
Mob: +64 27 362 9141
QBE Property, Contract Works and Marine Claims Specialists
| NZ International Brokers | |||
|
Senior Technical Claims Specialist Referral Point – All Property excluding Marine |
Jade Brocas | jade.brocas@qbe.com | +64 9 308 8568 |
| Aon & Willis | |||
| A – C (Including Centurion Crombie Lockwood) |
Shannen Moffitt | shannen.moffitt@qbe.com | +64 9 980 3370 |
| D – O | Sarah Muir | sarah.muir@qbe.com | +64 9 308 8523 |
| P – Z | Dean Pivac | dean.pivac@qbe.com | +64 9 308 8647 |
| Crombie Lockwood | |||
| A – E (Including Masonic Village and Metlifecare and excluding Centurion) |
Renee White | renee.white@qbe.com | +64 9 980 3398 |
| F – M (Excluding Masonic Village and Metlifecare) |
Ylli Fejzullahu |
ylli.fejzullahu@qbe.com | +64 9 308 8618 |
| N – Z |
Foga Daniels |
foga.daniels@qbe.com | +64 9 980 3357 |
| Marsh JLT Locktons | |||
| A – K | Theresa Vaimauga | theresa.vaimauga@qbe.com | +64 9 980 3392 |
| L – Z | Han Cui | han.cui@qbe.com | +64 9 980 3374 |
| NZ Local Brokers | |||
| Senior Technical Claims Specialist Referral Point – All Property excluding Marine | Vinesh Kumar | vinesh.kumar@qbe.com | +64 9 980 3356 |
| NZ Brokers & Advisernet | |||
| A – H | Natasha Williams | natasha.williams@qbe.com | +64 9 980 3348 |
| I – Z | Adrian Cooper | adrian.cooper@qbe.com | +64 9 308 8679 |
| Steadfast – All Claims (Excluding Strata) | |||
| A – Z | Jobin George | jobin.george@qbe.com | +64 9 308 8524 |
| Strata | |||
| BC (Body Corp) 000000 – 250000 | Natasha Hampson | natasha.hampson@qbe.com | +64 9 308 8606 |
| BC (Body Corp) 250100 – 450000 | Hayley Wilson | hayley.wilson@qbe.com | +64 9 980 3465 |
| BC (Body Corp) 450100 – onwards | Tina Tangimetua | tina.tangimetua@qbe.com | +64 9 980 3409 |
| Marine | |||
| All | Tina Tangimetua | tina.tangimetua@qbe.com | +64 9 980 3409 |
| Carriers Liability, Hull & Pleasure Craft | Hayley Wilson | hayley.wilson@qbe.com | +64 9 980 3465 |
| Team Floater | |||
| All lines excluding Marine and Contract Works | Zara Ahmed | zara.ahmed@qbe.com | +64 9 308 8555 |