We’re proud to be recognised for the effort we put into our products, the service we provide to our customers and partners, and the way we look after our people.
Finder Customer Satisfaction Award
Best Rated National Car Insurance Brand 2021/2022
Finder surveys thousands of real Australians to understand how they feel about their recent product purchases and use that information to reward the most popular brands. QBE was rated the best Car Insurance brand Nationally for customer satisfaction for 2021/2022.
Australian Workplace Equality Index (AWEI)
Platinum Employer 2023, Gold Employer 2019, 2020, 2021 & 2022
The Australian Workplace Equality Index (AWEI) is the definitive national benchmarking instrument to LGBTQI+ workplace inclusion. In 2023 we achieved AWEI platinum status following four consecutive years with gold employer status. This award is a testament to all of our QBE employees who champion inclusivity across all areas of our business.
Canstar
National Home & Contents Insurance 2021, 2022 & 2023
National Home Insurance 2021, 2022 & 2023
National Contents Insurance 2022
Home & Contents Insurance 2021 & 2023 – VIC & SA
Home Insurance 2021 & 2023 – VIC & SA
Home & Contents Insurance 2023 – North QLD
Home Insurance 2023 – North QLD
Contents Insurance 2021 & 2023 – North QLD
Landlord Insurance 2023 & 2024
These awards recognise the outstanding value our home insurance delivers to our customers every day.
Innovation Excellence 2021
We’ve been awarded Canstar’s 2021 Innovation Excellence Award for our simplified Home Insurance solution, thanks to the launch of our new online quote and buy platform.
Finder Green Awards
Insurer of the Year 2020, 2021, 2022, 2023 & 2024
The Finder Green Award recognises our focus on reducing our environmental footprint, commitment to sourcing electricity from renewable sources for our global operations and our emissions reduction targets. It also acknowledges our impact investment initiative, Premiums4Good.
Mansfield Awards
Personal Lines 2022
The Mansfield Awards are an annual industry event recognising claims excellence in the Australian insurance industry. The Awards highlight the vital role that claims professionals play in the insurance industry and recognises those achieving excellence in this field.
Mozo
Experts Choice Exceptional Value Award for Comprehensive Car Insurance 2020 & 2021
Experts Choice Exceptional Quality Award for Comprehensive Car Insurance 2023
Experts Choice Exceptional Value Award for Home & Contents Insurance 2022
Experts Choice Exceptional Value Award for Landlord Insurance 2021 & 2022
Experts Choice Exceptional Quality Award for Home & Contents Insurance 2021 & 2023
The Experts Choice Awards provide a platform for industry experts to highlight products in the marketplace that they believe offer great value or exceptional quality to Australian consumers.
People’s Choice Outstanding Customer Satisfaction award for car insurance 2019
People’s Choice Highly Trusted award for car insurance 2019
For over a decade, the Mozo People’s Choice Awards have given the power to the people, by asking Aussie customers which banks, energy providers and insurance companies excel at what they do to reveal Australia’s favourite financial and household service providers.
Linkedin Top Companies
Linkedin Top 25 Companies Australia 2021
LinkedIn’s Top Companies Australia list recognised the top 25 companies helping employees build a professional foundation that sets them up for success both at the company and beyond.
HRD Employer of Choice
HRD Employer of Choice 2021
Human Resources Director (HRD) acknowledges Australia’s standout industry leaders that are providing a truly great employee experience.
Feefo
Platinum Trusted Service Award 2021, 2022, 2023 & 2024
This annual award acknowledges outstanding service based on customer ratings. Our Feefo award helps consumers buy online with confidence, and shows customers that we listen, care and can be trusted.
Insurance Business Australia
Blake Oliver Consulting Australian General Insurer of the Year – Excellence Award 2020
This award recognises QBE’s commitment to our customers, strong business service levels and innovations, as well as our overall contribution to the insurance intermediary channel and our demonstrated support of the wider community.
Australian HR Awards
JobAccess Best Workplace Diversity & Inclusion Program 2020
Excellence Awardee for Best Health & Wellbeing Program 2020
The Australian HR Awards celebrates the outstanding achievements of the country’s top HR leaders, companies and teams across all industries and sectors. QBE was recognised for embedding a focus on diversity and inclusion across a range of areas, along with our focus on employee wellbeing through our At My Best program.
HBF Direct Advice for Dads
Voted #5 in the Top 20 Australian Workplaces for New Dads – 2019 & 2020
HBF’s Direct Advice For Dads publishes an annual list of the ‘20 Best Australian Workplaces for New Dads’, based on secondary and primary carer paid leave policies. In 2019, QBE took out #5 with our gender neutral paid parental leave initiative, offering 12 weeks paid parental leave to every new parent. QBE is the first general insurer in Australia to adopt this flexible paid parental leave policy as it continues its aspiration to foster an inclusive workplace.
Australian LGBTI Awards
LGBTI Employee Network Award 2019
The award recognises QBE’s LGBTQ+ inclusive culture and the innovative approach taken by our employee network QBE Pride, including QBE’s ‘bring your whole self to work’ initiative which showcases the power and importance of LGBTQ+ visibility in inclusive workplace culture.
Council of Queensland Insurance Brokers
All Rounder 2014, 2015 & 2019
We were named best all-rounder by the Council of Queensland Insurance Brokers (CQIB). This award recognises our commitment to brokers and our partners, and our track record of delivering exemplary customer service.
Australian Human Resources Institute (AHRI)
Most Inclusive Workplace Award 2023
Organisational Development Award 2022
Michael Kirby LGBTI Inclusion Award 2018
The Australian HR Institute (AHRI) awards program recognises and celebrates HR excellence through a range of individual and organisational awards.
Canstar
Outstanding Value Car Insurance 2013, 2015 & 2016
Outstanding Claims Service 2012-2015
Each year consumer and financial services research company Canstar reviews insurance policies across the market and makes comparisons based on price, features, claims service and customer satisfaction. Our Canstar awards reflect our commitment to providing exceptional value and service to Australian motorists.
National Insurance Brokers Association
General Insurer of the Year 2002-2012
We won the National Insurance Brokers Association (NIBA) General Insurer of the Year award for 11 years straight. Decided by brokers, this accolade is highly coveted within the industry.