6

Business

Business provides a range of insurance products for all types of businesses. We support our business customers directly, through our broker channels and our agency networks.

Our Business team is structured into the following teams:

  • Commercial (Motor, Liability, Property, Workers Compensation, Accident & Health, Aviation, Marine, Professional Lines)
  • SME (Business Package, Householders, Private Motor, Farm, Commercial Motor, Liability)
  • Elders Insurance & Heavy Industries
  • Trade Credit & Surety
  • Partnerships

Some of the roles you will find in Business:

  • Underwriter
  • E-Business Advisor
  • Partnership Manager

Claims

For our Claims team, this is where our promise to our customers comes to life, it’s the moment of truth for us. By providing empathetic, efficient and consistent service, we can deliver world-class outcomes for our customers, partners and community.

Our Claims team is structured into the following teams:

  • Short Tail (Motor and Property)
  • People Risk (Workers Compensation & CTP)
  • Casualty and Specialty (Accident and Health, Specialty products)
  • Managed Fund Claims

Some of the roles you will find in Claims:

  • Claims Officer
  • Case Manager
  • Investigations Manager

Consumer

To ensure we deliver against our strategy, we need to build deep, enduring commercially viable partnerships; effective, streamlined and profitable underwriting; as well as growth and profitable performance of Consumer products.

Our Consumer team is structured into the following teams:

  • Micro SME
  • LMI Products
  • CTP
  • Customer Growth & Delivery
  • Strategy & Portfolio Management
  • SME Digital Innovation
  • Transformation

Some of the roles you will find in Consumer:

  • Insurance Specialist
  • Credit Risk Specialist
  • Sales & Retention Team Manager

Finance

Finance is dedicated to providing best in practice balance sheet and capital management, business partnering, financial reporting and business insights, actuarial reserving and procurement services to build greater strength and resilience in AUSPAC’s financial performance.

Our Finance team is structured into the following teams:

  • Actuary
  • Finance, Risk & Compliance
  • Finance Partnering & Planning
  • Strategic Finance
  • Procurement & Business Services

Some of the roles you will find in Finance:

  • Finance Business Partner
  • Actuarial Analyst
  • Policy Solutions Specialist

Governance & Executive Operations

Governance & Executive Operations leads AUSPAC's key governance and central marketing functions, and act as the key conduit and liaison between AUSPAC and Group-provided services such as communications and business crisis management.

Our Governance & Executive Operations team is structured into the following teams:

  • Marketing
  • Customer Remediation
  • Control Testing
  • General Counsel

Some of the roles you will find in Governance & Executive Operations:

  • Events Specialist
  • Senior Legal Counsel
  • Control Testing Analyst

People

The People team’s purpose is to make QBE a better and successful organisation by unlocking the potential of our people, for today and tomorrow.

The People team is structured into the following teams:

  • Organisational Development
  • Talent
  • Diversity & Wellbeing
  • Organisational Design
  • Business Partnering

Some of the roles you will find in People:

  • Talent Acquisition Partner
  • People Business Partner
  • Learning & Leadership Consultant

Risk

The Risk team is a multi-disciplinary function with expertise covering all areas of the business. The team is structured around five central teams to ensure effective support, challenge and engagement with all key stakeholders. The team brings a unique blend of 2nd line capability drawn from 1st line experience covering areas such as actuarial, distribution, finance, legal, operations, regulatory, technology and underwriting.

Some of the roles you will find in Risk:

  • Manager, Compliance
  • Manager, Technical Risk Analyst
  • Manager, Regulatory Affairs

Strategy & Transformation

The Strategy and Transformation team is responsible for developing the AUSPAC strategy to inform transformation priorities so that we can clearly execute and demonstrate bringing the strategy to life. We support the business to bring this strategy to life through our operations, data & analytics, business optimisation and transformation teams.

Some of the roles you will find in Strategy & Transformation:

  • Strategy Analyst
  • Delivery Chapter Lead
  • Senior Data Scientist

Technology

Across QBE we have a global Group Technology Services function as well as location-specific Technology Services business units including the AUSPAC Technology Services. Group technology functions include global infrastructure services, cyber security and architecture.

Some of the roles you will find in Technology are:

  • Lead Enterprise Architect
  • Testing Analyst
  • Software Engineer

Chief Underwriting Office

The Chief Underwriting Office (CUO) includes the key areas of National Product Management, Reinsurance, Risk Solutions, Underwriting Governance, Performance and Disclosure. Together, this team helps to shape AUSPACs underwriting strategy and deliver product offerings that meet customer needs and enable sustainable growth.

Some of the roles you will find in Underwriting:

  • National Portfolio Manager
  • Pricing Manager
  • Disclosure Support Specialist