Alert

Western Australia Building Registration Cancelled: Projex Management & Construction Pty Ltd

On 30 July 2024, the Western Australian Building Services Board refused to renew the building contractor registration of Projex Management & Construction Pty Ltd (BC12153) trading as Nicheliving.

The Board’s decision enables homeowners with incomplete or defective building work, under residential building contracts with Projex Management & Construction Pty Ltd, to make a claim on their Home Indemnity Insurance (HII).

If you are a homeowner who has entered into a residential building contract with Projex Management & Construction Pty Ltd, and you have been issued with a Certificate of Insurance for residential building works by QBE, you may be covered.

Please refer to your QBE policy wording for more information regarding coverage under your policy.

Lodging your claim with QBE

To make a claim, or for a checklist on the details and documents you will need to make your claim, please download the claim form.

Once you have completed the claim form and have all your supporting documents, please submit your claim via email or post via the details below.

We request that you only submit copies of documents, as any original documents received will not be returned.

Email: [email protected]
Fax: +61 2 8275 9560
Post: QBE Insurance (Australia) Ltd, GPO Box 4323, Melbourne VIC 3000

For further information, please contact our team via the following:

Phone: 1300 790 723
Postal: GPO Box 4323, Melbourne VIC 3001
Email: [email protected]

Works not yet commenced

If you have signed a contract, but works have not yet commenced, you may be entitled to claim a refund of your deposit paid to your builder under the contract.

Homeowners need to submit a completed and signed claim form to QBE.

Copies of the following documents need to accompany the claim form:

  • A complete copy of the signed Building Contract, and
  • Evidence, such as a receipt or bank statement confirming payment of the deposit.

Incomplete Works claim

If you have signed a contract and works have commenced, you are entitled to make a claim with QBE. As circumstances may vary from one contract to another, a completed and signed claim form for non-completion loss, together with all necessary documents needs to be submitted to QBE.

The following documents are also required at the time of lodging your claim:

  • A complete copy of the signed Building Contract
  • Any variations to the contract
  • Evidence of all payments made under the Building Contract such as invoices, receipts & supporting bank statements
  • Copy of Plans, Specifications and Addenda’s
  • Council approvals
  • Photos substantiating the stage of construction at the time your builder ceased construction
  • Completed Contract Balance Reconciliation

Defective Works claim

QBE will assess and rectify any claim received for defects if a breach of statutory warranty has occurred, resulting in a loss.

Homeowners need to submit a completed and signed claim form to QBE. We require copies of the following documents to accompany your claim:

  • A complete copy of the Building Contract
  • Any variations to the contract
  • Plans and Specifications
  • Council approvals
  • Evidence of final payment under the building contract
  • A complete list of all defects with any supporting expert reports
  • Photos of the claimed defect items

No Building Contract

Irrespective of whether a Certificate of Insurance has been issued to you by QBE, please note that if you have not entered into a valid written building contract with Projex Management & Construction Pty Ltd there is no insurable event to which your QBE policy can respond.

Builders

QBE can assist with a list of Builders in WA who are experienced in completing homes and rectifying defective works. Details can be provided by contacting the claims team. Should you have a preferred builder, you may wish to reach out to them.

Question & answers

Q. Do I have to pay an excess?

A. Yes. As with most insurance policies, an excess does apply and in this case the applicable excess is $500.00. This amount is generally deducted at the time of settlement.

Q. I am due to pay the next progress payment. What should I do?

A. You may be obliged to pay for work that has been completed by Projex Management & Construction Pty Ltd prior to their registration being cancelled. The amount due, including any surplus, will be established during the claims process. Please seek legal advice before making any further payments as any over payments to a contract could affect any potential settlement of an insurance claim.

Q. Can I get my own quote?

A. If you are lodging a claim, we encourage you to obtain your own quotations as this can speed up the claim process, however QBE is able to recommend some builders and/or supply your details to some builders so that they can contact you directly. We may require 2-3 quotations for comparison reasons.