We are in the business of managing risk. Whether it is finding a way to insure unique risks, developing a Broker to their best potential, supporting the community or responding quickly in times of need, here you will find some of the things we make possible.
![Devastation after ex-tropical cyclone Seroja ripped through the community of Kalbarri in Western Australia.](/au/-/media/australia/images/covered-images/customer stories/cyclone seroja customer story banner.jpg?w=1000&hash=F625DF3AC839986081DCF43F3CE44A9B)
Supporting customers after Cyclone Seroja
In April, Cyclone Seroja tore through WA’s mid-west, devastating thousands of properties. Watch Ian’s claims story and read how QBE continues to support its customers.
![Woman at home talking on her mobile phone](/au/-/media/australia/images/partner-portal/customer-stories/women on phone.png?w=1000&hash=21B53B31FEE2970D2CB45DA7CEE38832)
Helping an injured worker return to work
Although a complex claim, QBE's strong relationship with the broker and employer throughout the process ensured a successful return to work for the injured person.
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Delivering on our claims service for SMEs
When things go wrong, clients expect their claims to be handled with genuine care.
![Small business owner Larrissa Kek stands in front of racks of baby clothes in her Dubbo children’s retailer Royal Bubs n Tots.](/au/-/media/australia/images/covered-images/customer stories/larrissa kek_620x390.png?w=620&hash=5E440B209ADE404992AC2FBEFFACF3AD)
How small business counts on brokers
SMEs need expert advice from brokers when it comes to their insurance.
![Lauren Parker](/au/-/media/australia/images/covered-images/customer stories/lauren-parker/lauren holding bronze medal_1000x550.jpg?w=800&hash=09B352C139A05823AD51B561A252CB82)
Being there for Lauren Parker
How insurance supported her after an accident changed her life.
![Advantage Panel & Paint](/au/-/media/australia/images/covered-images/customer stories/keeping-our-customers-safe/made possible story 1000x550.jpg?w=1000&hash=7243FB52CFF777B6F10FEF0E943AC59A)
Putting safety first
Our Accredited Smash Repairer network makes customer welfare its priority.
![images](/au/-/media/australia/images/covered-images/customer stories/j9928_covered_asr_1000x547.jpg?w=1000&hash=48684CC646B517AD86B220B685FC3D53)
Back on the road
When Mary Leather's car was badly vandalised, QBE put her in touch with a member of our Accredited Smash Repairer network.
![image](/au/-/media/australia/images/made-possible/made-possible-lamattinas-story.png?w=1000&hash=3F3CF9544EC0DA177B45DE981A30D957)
Lamattina's story
Since 1991 Rocky Lamattina & Sons Pty Ltd have been growing, processing, and supplying carrots for Australia. We’ve been protecting this Australian family business for 14 years, providing cover for everything from their impressive fleet of road trains, to the farm and business itself, which includes an incredible world class advanced production facility, which has to be seen to be believed.
![alt text here](/au/-/media/australia/images/initiatives-and-campaigns/premiums4good/premiums4good-corporate/j9962_premiums4good wheat field _750x550.png?h=550&iar=0&w=750&hash=6097BCFF4D657B166B8E37BA5CA4A111)
Premiums4Good
Premiums4Good™, using a percentage of everyday insurance premiums in projects with a positive community or environmental benefit. This includes social impact and green bonds.
It's a simple way to benefit the environment and the community at no additional cost to you or your customer.
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