Our product specialists are ready to help you meet your clients’ needs.
As always, your dedicated Business Relationship Manager is there to support you on a daily basis. For times when you have a specific product question our product specialists are equipped with the details and are available for you to talk to. Find the best contact below or contact your Business Relationship Manager.
Underwriting requests
All underwriting requests, including Certificates of Currency, claims histories, renewal documentation, endorsement requests and closings can be sent to: [email protected]
Accident & Health | Aviation | Builders Warranty | Commercial Business Packages, SME, Commercial Motor (electronic), Farm, Householders & Landlords and Private Motor | Commercial Motor Fleet (Negotiated) | Heavy Industries | CTP Business/Personal | Farm | Liability | QBE LMI | Marine | Multinational | Financial Lines | Property | Trade Credit - Australia & New Zealand | Workers Compensation
| ACCIDENT & HEALTH | ||
|---|---|---|
| NATIONAL | ||
| Anthony D'Oca Head of People Risk |
Tel: +61 3 9246 2257 | [email protected] |
| Michele Reid Underwriter - Workers Compensastion / Accident & Health |
Tel: + 61 8 8202 2343 | [email protected] |
| Sharron Sykes Underwriting Manager |
Tel: +61 2 9375 4546 | [email protected] |
| QLD | ||
| Michele Reid Underwriter - Workers Compensastion / Accident & Health |
Tel: + 61 8 8202 2343 | [email protected] |
| NSW/ACT | ||
| Michele Reid Underwriter - Workers Compensastion / Accident & Health |
Tel: + 61 8 8202 2343 | [email protected] |
| WA/SA/NT | ||
| Michele Reid Underwriter - Workers Compensastion / Accident & Health |
Tel: +61 8 8202 2343 | [email protected] |
| Samantha Gilfillan Underwriter – Accident and Health |
Tel: +61 8 9213 1038 | [email protected] |
| VIC/TAS | ||
| Ana Alvarado Underwriter |
Tel: +61 3 8602 9959 | [email protected] |
| Miri Cook Underwriter |
Tel: +61 3 9607 9767 | [email protected] |
|
AVIATION |
||
|---|---|---|
| NATIONAL | ||
| Michael McNamara Head of Aviation |
Tel: +61 3 8602 9910 | [email protected] |
| Lorena Morgante Service Manager |
Tel: +61 3 8602 9923 | [email protected] |
| Karl Stacy Manager - Aviation Claims |
Tel: +61 3 8602 9977 | [email protected] |
| Warwick Jones National Claims & Technical Officer |
Tel: +61 3 8602 9912 | [email protected] |
| NSW | ||
| Geoff Pratt Manager – Northern Region |
Tel: +61 7 3031 8445 | [email protected] |
| John Savage Senior Underwriter |
Tel: +61 2 9375 4338 | [email protected] |
| Cheryl Gomez Senior Underwriter |
Tel: +61 2 9375 4188 | [email protected] |
| QLD | ||
| Richard Dealy Senior Underwriter |
Tel: +61 7 3859 5571 | [email protected] |
| Cynthia Racioppo Senior Underwriter |
Tel: +61 3 8602 9957 | [email protected] |
| VIC/TAS | ||
| Jenna Davies Manager – Southern Region |
Tel: +61 3 8602 9907 | [email protected] |
| Glen Cabuka Senior Underwriter |
Tel: +61 3 8602 9915 | [email protected] |
| Claire Brummel Senior Underwriter |
Tel: +61 3 8602 9958 | [email protected] |
| NEW ZEALAND | ||
| Richard Donnelly Senior Underwriter |
Tel: +64 27 742 4277 | [email protected] |
| Sarah Smith Senior Underwriter |
Tel: +61 481 477 188 | [email protected] |
| ASIA | ||
| Matt Puryer Senior Underwriter – Asia |
Tel: +61 3 8602 9961 Mobile: +61 409 309 494 |
[email protected] |
|
BUILDERS WARRANTY |
||
|---|---|---|
| Kathryn Calkoen Service Manager |
Tel: 1300 790 723 | WA Home Indemnity – [email protected] SA Housing Indemnity – [email protected] NSW/ACT Builders Warranty – [email protected] |
| Jacob Schwarcz Service Manager, Specialty Claims |
Tel: +61 2 9848 6924 | [email protected] |
| Cathy Ball Technical Service Officer |
Tel: +61 3 9246 2101 | [email protected] |
|
COMMERCIAL BUSINESS PACKAGES, SME (including property and liability), COMMERCIAL MOTOR (electronic), FARM, HOUSEHOLDERS & LANDLORDS AND PRIVATE MOTOR |
||
|---|---|---|
| Qnect Authorised Representatives and Brokers | ||
| Matthew Evans Customer Experience Manager |
Tel: +61 2 4968 6334 | [email protected] |
| Aon, Marsh, Gallaghers & Willis | ||
| Jess Newman Customer Experience Manager |
Tel: +61 3 9246 2794 | [email protected] |
| Commercial Brokers | ||
| Nick Chadwick Customer Experience Manager |
Tel: +61 2 8275 9349 | [email protected] |
| Escalations | ||
| Julie Goswami Head of Service Excellence and Underwriting |
Tel: +61 2 8862 8125 | [email protected] |
|
COMMERCIAL MOTOR FLEET (Negotiated) |
||
|---|---|---|
| NATIONAL | ||
| Kilmeny Jackson Head of Commercial Underwriting – Commercial Motor & Fleet (Negotiated) |
Tel: +61 2 9375 4318 Mobile: +61 466 027 145 |
[email protected] |
| NSW/ACT | ||
|
Dawn Manning |
Tel: +61 2 8275 9486 |
[email protected] |
| VIC/TAS | ||
|
Kate Ebbott |
Tel: +61 3 9246 2348 |
[email protected] |
| QLD | ||
| Greg Lewis Underwriting Manager, Motor Fleet |
Tel: +61 7 3859 5508 | [email protected] |
| NT/SA/WA | ||
| Kilmeny Jackson Head of Commercial Underwriting – Commercial Motor & Fleet (Negotiated) |
Tel: +61 2 9375 4318 Mobile: +61 466 027 145 |
[email protected] |
|
For electronic Commercial Motor business, please contact our Commercial Business Packages, SME contact points. |
||
|
HEAVY INDUSTRIES |
||
|---|---|---|
| NATIONAL | ||
|
Matthew Boon |
Tel: +61 2 9375 4059 Mobile: +61 403 109 354 |
[email protected] |
|
Paul Smith |
Tel: +61 2 9375 4845 |
|
|
Paul Hiser |
Tel: +61 2 9848 6899 | [email protected] |
|
Maggie Wang |
Tel: +61 3 9246 2328 |
[email protected] |
|
Lindsey Oakes |
Tel: +61 8 8202 2248 |
|
| NSW/ACT | ||
|
Lachlan James |
Tel: +61 2 9225 8886 | [email protected] |
| VIC/ TAS/WA/SA | ||
|
Liv Lewis
|
Tel: +61 2 8275 9076 |
|
|
Vijay Brundavanam |
Tel: +61 3 8602 9984 |
|
| QLD/NT | ||
|
Kate Tapping |
Tel: +61 3 9246 2164 | [email protected] |
|
CTP BUSINESS OR PERSONAL |
||
|---|---|---|
|
NSW |
Tel: 133 723 |
Ten Vehicles or more: [email protected] |
| QLD | Tel: +61 7 3859 5674 | Daniel Purchase - [email protected] |
|
LIABILITY |
||
|---|---|---|
| NATIONAL | ||
| Trent Koenig Head of Commercial Underwriting – General Liability |
Tel: + 61 8 9213 6016 | [email protected] |
| NSW/ACT | ||
| Melissa Anthony Underwriting Manager, Commercial Liability |
Tel: +61 2 8275 9276 | [email protected] |
| VIC/TAS | ||
| Ritika Sharma Underwriting Manager, Commercial Liability |
Tel: +61 3 9246 2632 |
|
| QLD | ||
|
Peter Lane
|
Tel: +61 7 3859 5624 |
|
| NT/SA/WA | ||
|
Leigh Cusack
|
Tel: +61 8 9213 6229 | [email protected] |
|
QBE LMI |
||
|---|---|---|
| LMI website |
|
MARINE |
||
|---|---|---|
| NATIONAL | ||
| Ross Lawrenson Head of Underwriting, Marine |
Tel: +61 3 9246 2694 Mobile: +61 435 685 870 |
[email protected] |
| Jacob Schwarcz Claims Manager |
Tel: +61 2 9848 6924 | [email protected] |
| NSW/ACT | ||
| Chris Dent Senior Underwriter |
Tel: +61 2 8275 9717 | [email protected] |
| Natalie Lopresti Senior Underwriter |
Tel: +61 2 9375 4388 | [email protected] |
| QLD | ||
| Jimmy Likidis Underwriter |
Tel: +61 7 3859 5698 | [email protected] |
| VIC/SA/TAS | ||
| Lisa Clarke Senior Underwriter |
Tel: +61 3 9246 2351 | [email protected] |
| WA | ||
| Claire Gorman Senior Underwriter (for all Hull, Marine Liability and Carrier enquiries) |
Tel: +61 2 9375 4965 | [email protected] |
| Natalie Lopresti Senior Underwriter (for all Pleasure Craft enquiries) |
Tel: +61 2 9475 4388 | [email protected] |
| Chris Dent Senior Underwriter (for all Cargo and general enquiries) |
Tel: +61 2 8275 9717 | [email protected] |
|
MULTINATIONAL |
||
|---|---|---|
| AUSTRALIA/NEW ZEALAND | ||
| Pooi-Yee Lee Multinational National Lead – Senior Underwriter – Liability |
Tel: +61 3 9246 2445 | [email protected] |
| Eunice Yap Multinational Client Centre Hub Manager |
Tel: +61 2 8275 9768 | [email protected] |
| Property | ||
|
Ian Wilson Multinational – Senior Underwriter – Property |
Tel: +61 2 8227 8621 | [email protected] |
| Liability | ||
| Pooi-Yee Lee Multinational National Lead – Senior Underwriter – Liability |
Tel: +61 3 9246 2445 | [email protected] |
| Cyber | ||
|
Ben Richardson Cyber Product Lead – Corporate, Financial Lines and Multinational |
Tel: +61 2 8275 9282 | [email protected] |
| Financial Lines | ||
| Claire Kelly Southern Region Manager – Financial Lines |
Tel: +61 8 8202 2731 | [email protected] |
| Hope Drayton Northern Region Manager – Financial Lines |
Tel: +61 7 3859 5504 | [email protected] |
|
FINANCIAL LINES |
||
|---|---|---|
| NATIONAL | ||
| Phil Chiu Portfolio Manager – Financial Lines |
Tel: +61 2 8597 2616 | [email protected] |
| NSW/ACT | ||
| Ben Richardson NSW Product Lead |
Tel: +61 2 8275 9282 | [email protected] |
| QLD | ||
| Bianca Turabi Underwriter |
Tel: +61 7 3859 5014 | [email protected] |
| Hope Drayton Queensland State Lead – Financial Lines |
Tel: +61 7 3859 5504 Mobile: +61 403 765 324 |
[email protected] |
| SA/WA/NT | ||
| Claire Kelly SA/WA Product Lead |
Tel: +61 8 8202 2371 | [email protected] |
|
PROPERTY |
||
|---|---|---|
| NATIONAL | ||
| Mark Potter Head of Commercial Underwriting - Commercial Property |
Tel: +61 3 9246 2267 Mobile: +61 478 319 496 |
[email protected] |
| NSW/ACT | ||
| Mick Elgindi Underwriting Manager – Commercial Property NSW/ACT |
Tel: +61 2 8275 9731 Mobile: +61 434 145 441 |
[email protected] |
| QLD | ||
| Charl Bouwer Underwriting Manager – Commercial Property QLD |
Tel: +61 7 3292 1731
Mobile: +61 (0)420 533 859 |
[email protected] |
| VIC/TAS | ||
| Paul Gendall Underwriting Manager – Commercial Property VIC/TAS |
Tel: +61 3 9937 5889 |
[email protected] |
| NT/SA/WA | ||
| Matt Millowick Underwriting Manager – Commercial Property WA/NT/SA |
Tel: +61 8 8113 1619 |
[email protected] |
|
TRADE CREDIT – AUSTRALIA & NEW ZEALAND |
||
|---|---|---|
| NATIONAL | ||
|
Aidan Quinn Head of Commercial Underwriting |
Tel: +61 3 9246 2918 | [email protected] |
| Colin Wagstaff Head of Risk Underwriting |
Tel: +61 8 9213 5971 | [email protected] |
| Michael McDowell Commercial Underwriting Manager – Northern |
Tel: +61 7 3031 8549 | [email protected] |
| Leonardo Pecorella Commercial Underwriting Manager – Southern |
Tel: +61 3 9246 2974 | [email protected] |
| NSW/ACT/QLD/NT | ||
| Hari Panchu New Business Commercial Underwriter |
Tel: +61 2 8275 9780 | [email protected] |
| VIC/SA/TAS/WA | ||
| Dave Hall New Business Commercial Underwriter |
Tel: +61 3 9246 2648 | [email protected] |
| New Zealand | ||
| Iain Clague New Zealand Manager – Trade Credit |
Tel: +64 9 980 3468 | [email protected] |
| Hayden Riddle Client Account Manager |
Tel: +64 3 353 6121 | [email protected] |
|
WORKERS COMPENSATION |
||
|---|---|---|
| CLAIMS ENQUIRIES | Tel: 133 723 | |
| ACT/NT/TAS/WA | ||
| For all Workers Compensation related queries, please email [email protected] | ||
| Colin Chilcott National Manager Underwriting Workers Compensation |
Tel: +61 8 8982 3810 |
[email protected] |
| Key Accounts | ||
| Matthew Donkin Customer Manager Key Accounts |
Tel: +61 2 8275 9554 | [email protected] |
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