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QBE’s My Recovery program helps us deliver a unique people-centred approach to making initial contact with injured people.
By combining interactive and personalised videos and empathetic communication techniques delivered by our expert case managers, My Recovery helps us:
- Deliver early intervention treatment
- Personalise care and support from the beginning of their claim experience
- Improve risk modelling and recovery management through integration with our CLARA Analytics suite of tools.
QBE’s My Recovery program supports our Workers Compensation offering across our risk states including the Australian Capital Territory, Northern Territory, Western Australia and Tasmania.
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Unique injury claims management
Putting science at the centre of helping injured people get back to work.
Putting science at the centre of helping injured people get back to work.
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CLARA Analytics
Through our partnership with CLARA Analytics, we’re using artificial intelligence and machine learning to help identify risk, manage providers and support recovery.
Through our partnership with CLARA Analytics, we’re using artificial intelligence and machine learning to help identify risk, manage providers and support recovery.
Navigator recovery support
By identifying psychosocial factors that can impact someone’s ability to recover, we’re creating better recovery pathways.
By identifying psychosocial factors that can impact someone’s ability to recover, we’re creating better recovery pathways.