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QBE’s My Recovery program helps us deliver a unique people-centred approach to making initial contact with injured people.

By combining interactive and personalised videos and empathetic communication techniques delivered by our expert case managers, My Recovery helps us:

  • Deliver early intervention treatment
  • Personalise care and support from the beginning of their claim experience
  • Improve risk modelling and recovery management through integration with our CLARA Analytics suite of tools.

QBE’s My Recovery program supports our Workers Compensation offering across our risk states including the Australian Capital Territory, Northern Territory, Western Australia and Tasmania.


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