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Property risks can vary. They can include asset damage, interruption to business operations, damage to neighbouring properties and supply chain interruptions, all of which can also impact the business' reputation.

Effectively managing property risk should be central to an organisation’s overall risk management plan. Promoting risk awareness and planning to reduce the likelihood and severity of property loss events are key components of an effective property risk management strategy.

The QBE Risk Solutions team is aligned to customers’ risk management needs. We work with customers to ensure they have an effective risk identification and mitigation strategy, and our team of risk engineers provide practical and tailored risk engineering solutions drawing on insurance and industry-specific loss prevention knowledge.

Plus, our team continues to share our knowledge with brokers and customers through our online learning platform Q Academy and Q Risk Insights Hub to help Before & After you need us.

Our services

QBE’s Property Risk Solutions team offers a wide range of property risk engineering services that consider customers’ operational needs. Our core services include:

The property risk engineering team provides site risk assessments to support QBE underwriting requirements. This may include risk questionnaires, virtual surveys or physical onsite surveys, or a combination of these to ensure risks are effectively identified and reported.

Our team provides detailed risk improvement recommendations, prioritised by the likelihood of a loss and the potential exposure in the event of a loss. Our risk improvement recommendations are based on industry best practice and mitigation guidance standards, aimed at protecting properties and encouraging effective loss prevention.

QBE’s tailored risk engineering service benefits larger and more complex process risks, or customers with many locations who require assistance with insight into risk issues that could be effectively addressed at a corporate level. Our tailored risk engineering service can also provide industry or occupancy-type risk benchmarking.

This service also includes risk improvement recommendations to help mitigate loss, plus monitoring and support to complete the improvements. We offer ad-hoc technical support, including reviews of loss prevention procedures, risk mitigation plans and fire protection designs.

This tailored risk engineering approach includes a dedicated QBE risk engineer who works with the broker and customer to produce a property survey schedule related to the risk management needs. The account risk engineer is also responsible for organising and reviewing the risk reports and ensuring risk reporting and recommendations are consistent and support the customer’s risk management strategy.

The QBE property risk engineering team provides risk insights and knowledge sessions through Q Academy and the Q Risk Insights Hub. Through Q Academy, we leverage the experience of our risk engineers to highlight risk topics and explain loss prevention and risk mitigation strategies. Our risk insights provide guidance and practical advice to help customers achieve effective property risk management.

Your contact

 

Craig Rodger, QBE Manager Risk Engineering

Craig Rogers
QBE Manager - Risk Engineering - Risk Solutions
Commercial Lines
Tel:+61 2 9375 4327
Mob: +61 466 829 670
Email: craig.rogers@qbe.com

Resources available to you

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Thermal imaging can help keep your business premises safe from expensive electric faults. Find out how thermal imaging can help you now.

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Hot work is responsible for many workplace fires but completing a Hot Work Permit before work starts can protect your business and keep your people safe.

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Cold work permit

The Cold Work permit aims to verify that safety and fire prevention requirements are in place before any work is commenced and that all parties (maintenance, engineering, production, and contractors) are aware of the work that is being undertaken.

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What is the purpose of an on-site property survey?

QBE visits (surveys) many of the properties that we insure. The aims of the survey are to better understand your business so we can underwrite your insurance policy. For more information please download the property survey information sheet.

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What is the purpose of a virtual survey?

A Virtual Property Risk Survey uses technology in the form of a live video call with a QBE Risk Engineer who will undertake a property risk survey virtually, instead of attending in person. For more information please download the virtual survey information sheet.

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