Webinars to watch now
Did you miss a webinar? They are available to watch on-demand any time.
Get expert advice, tips and help to lead more effectively or understand key risks and broaden your industry knowledge.
QBE Commerical Packages Insights
18 April 2024
QBE’s commercial package insurance provides all-in-one protection for a broad range of risks, for small and medium-sized businesses. In this webinar, you’ll learn more about the product, our appetite and market trends.
Mastering QBE’s online platforms
21 March 2024
New to working with QBE or wanting more information on our online platforms? In this webinar, we’ll guide you through the new user onboarding process and how to navigate c.change via Partner portal.
The future of insurance
13 March 2024
With the rapid rise of new technologies creating both opportunities and challenges for the insurance industry, QBE’s venture investment and development arm – QBE Ventures – brings an outside-in perspective to solving some of the industry’s key challenges and reimagining what the future of insurance might look like.
Smart Work – Increase productivity, achieve balance and reduce stress
27 February 2024
Dermot Crowley is a leading productivity speaker, trainer, and author. This high impact session is based on his best-selling book, Smart Work, and will deliver a range of practical strategies to help you to get in control of your busy schedule and inbox.
Professional Indemnity – the key fundamentals
27 July 2023
Professional Indemnity insurance provides coverage where an insured breaches their professional duty, performs an act, makes an error or omits something they shouldn’t have. Whether mandatory or not, professional indemnity insurance can be an important part of a business’s risk management strategies. But what is professional indemnity insurance?
Management liability: Essential business protection for SMEs
31 May 2023
The world of SME is changing and with change comes new and evolving risks. There are several challenges that businesses need to be ready to tackle which is why Management liability is becoming more important in protecting against risks.
Risk Insight: Insulated sandwich panelling and external finish systems
13 October 2022
Discover why insulated sandwich panel installation is high risk and how ISPs can impact underwriting decisions. Watch the webinar or read our Risk Insights article, ISPs: managing fire risk in commercial property.
Motor Insight: Cost reductions in fleet
19 October 2022
A fleet is a significant cost driver for an organisation, and it is important that opportunities to reduce costs are identified and actioned. This session will help you to gain an understanding of the risks involved with Fleet management give you the insights to support your customers to optimisation their fleet.
Risk Insight: Solar and battery powered storage systems
26 May 2022
Do you know the risks of solar and battery-powered storage systems? If not designed, installed and maintained correctly, they can introduce a significant fire and explosion exposure.
Hear insights from QBE’s underwriters and risk solutions team as they discuss how solar panels work, and the benefits, drawbacks and risks associated with them.
Enhancing work related road safety through e-learning
18 May 2022
Vehicle incidents are the leading cause of work-related deaths and injuries in Australia. It raises the question, what can be done to address this critical issue?
Watch this Q Academy webinar to understand work related road safety and the benefits of utilising driver profiling as part of induction and online driver training.
An introduction to c.change for Workers Compensation placement and self-management
21 April 2022
Want to sharpen your skills on placing Workers Compensation?
QBE’s e-business advisors and product specialists will introduce you to our c.change policy management platform and demonstrate how you can access and self-manage your customers’ policies.
A guide to Workers Compensation – WA
30 March 2022
This Q Academy session is a guide to Workers Compensation – WA. This course will take you through the fundamentals of workers compensation in WA and the way the legislation works. We will also share insights about how you can support your workers to get the best outcome before and after a claim.
A guide to Workers Compensation – TAS
24 March 2022
This session will take you through the fundamentals of Workers Compensation in Tasmania, and the way the legislation works. We will also share insights about how you can support your workers to get the best outcome before and after a claim.
Encouraging behaviour change through better verbal communication
10 March 2022
In this course, Dr Isaac Baker from QBE will introduce evidence-based approaches and techniques you can apply right away to have more effective verbal communication.
A guide to Workers Compensation – ACT
9 March 2022
In this course, QBE’s own, Maree Cummins, Injury Management Advisor ACT will take you through the fundamentals of Workers Compensation in the ACT and the way the legislation works. We will also share insights on how you can further support your workers to get the best outcome before and after.
Risk Insight: Four key reasons for accidents when driving for a business
23 February 2022
Driving for business is different from driving your own personal vehicle. Hear from QBE’s Motor Risk team who share insights on reasons for accidents which occur within businesses.
A guide to Workers Compensation – NT
22 February 2022
This webinar will take you through the fundamentals of Workers Compensation in the NT and the way the legislation works. We’ll also share insights on how you can further support your workers to get the best outcome before and after a claim.
Performing under pressure and rallying your team
17 February 2022
NSW Swifts coach Briony Akle will discuss different ways you can grow as leaders in both your personal and professional lives. She will provide examples of how you can still have success when faced with any challenge thrown your way.
How to separate work from home
18 November 2021
With hybrid working now the ‘new normal’ we find our work and home lives more blended than ever.
In this webinar we explore the dangers of burnout, understand the power of conscious thought and choice and create realistic strategies to separate work from home.
Best practice return to work
17 November 2021
Research shows that when returning to work is part of an injured employee’s rehabilitation or recovery plan, it significantly maximises the chances of a full recovery.
Hear from Julian Mancini – Injury Management Advisor on what a return to work plan constitutes and the roles and responsibilities of those involved.
Improving driver behaviour through telematics
10 November 2021
There are a number of benefits for using telematics in fleets, including the ability to identify and improve poor driver behaviour and increase overall fleet safety.
Hear from Dougie Portwood as discusses the importance of real-time driver coaching and creating an embedded safety culture.
Understanding construction insurance
9 November 2021
Each construction project has specific insurance considerations that bring a unique combination of exposures and risk considerations.
Hear from Dale Gleeson as he shares the underwriting and risk identification process for construction insurance.
Achieve goals with passion and purpose
27 October 2021
Keith Abraham CSP from Passionate Performance talks about what drives you to go beyond your comfort zone.
The session discusses how to identify your most important goals, understanding the power of having the right mindset and strategies to remain strong, motivated and empowered.
Managing team mental health in a hybrid workplace
14 October 2021
The way we work and the way we lead at work has pivoted to a hybrid environment and may well remain this way for the foreseeable future.
This session will help identify challenges of leading remotely and understand how to prioritise the mental wellbeing of your team in a hybrid environment.
Warehouse risk management
23 September 2021
Warehouse occupancies can present significant exposures to the insured and their customers, including property damage and business interruption.
Hear from Craig Rogers in QBE’s Risk Engineering team as he discusses warehouse and storage risks and effective loss prevention and control strategies.
Regulatory Conversations: Question and answer session
12 October 2021
Hear our expert panel answer questions related to anti-hawking, the Deferred Sales Model, Product Design and Distribution Obligations, and complaints management.
Self-regulation
16 September 2021
Self-regulation is the ability to monitor and manage our emotions, physical state, thoughts, and behaviours in ways that produce positive results towards our desired goals. Learn what self-regulation is, how self-regulation works and strategies and resources for self-regulation.
Streamlining the referral process
14 September 2021
We know that faster turnaround times matter when managing SME portfolios, especially when transacting Business Package policies. Listen to our panel of expert underwriters who will talk through key tips to help you achieve faster resolutions and better outcomes on your SME referrals with QBE.
Regulatory Conversations: Sales practices
2 September 2021
The regulatory changes impacting sales practices are ultimately about protection. Learn about what anti-hawking is and isn’t, when the deferred sales model applies, and the new duty to take reasonable care not to make a misrepresentation.
Risk Insight: Asbestos materials management – property damage and liability exposure
19 August 2021
Asbestos is a well known word in Australia especially when you talk property built in 1960-1980s. Learn more about the extent of this problem in Australia and understand the risks and legislations for managing it.
Hybrid working: tips for making it work in corporates and SME
17 August 2021
Hybrid working is now the new normal and many organisations are still working through what that means. Hear how two different organisations approach hybrid working, what leaders say and do to support a strong hybrid working model and tips to get started.
Regulatory Conversations: How to evolve and grow your customers journey
12 August 2021Embracing regulatory concepts can enhance the customer lifecycle experience. Hear how understanding feedback and complaints, product design and distribution obligations, and target market determinations can be used to grow your business.
2nd Renaissance: human entrepreneurship in a technology-driven future with Anders Sorman-Nilsson
11 August 2021
The rate of change has never been this fast and will never be this slow again. Hear from Anders Sorman-Nilsson as he shares how focusing on humane and meaningful work drives client outcomes.
Using insights from data to better target your conversations with clients
5 August 2021
The ability to make productive use of data is increasingly becoming a foundational skill for professionals in all industries. We will share some practical examples of extracting insights from data that will help you to deepen your relationship with your customers.
Risk Insight: Commercial property security, theft and malicious damage
22 July 2021
One of the common exposures that every commercial site has is that of burglary and malicious damage. Hear from QBE Risk Solutions team on how to approach your security plan for your business – to better management and improvement to minimalise the exposures.
Risk Insight: Fire separation
27 May 2021
Hear from QBE’s Risk Solutions team as they share their expertise about fire separation. They will share knowledge about ways to manage this risk, key barriers that can be put in place to contain a fire and to prevent a fire spreading to the totality of the site.
Behaviourally optimising your communication
19 May 2021
Listen to QBE’s Behavioural Insights team and learn about drivers of behaviour and how to apply these learnings to optimising your everyday communications
Tips and tricks to master c.change and sunrise
12 May 2021
QBE’s e-business advisors will walk through our systems so you can better support your customers. Learn about new functionalities – like the e-referral option – and what they mean for you and your customers. Learn how to access a certificate of currency, get a claims history report, and more! We understand Farm can be a complex policy to place, we’ll help you understand how to correctly place risks, so you get it right for your customer the first time.
Sustainability business practices for SMEs
4 May 2021
Sustainable businesses practices are increasingly being adopted by Australian businesses to attract talent and customers, differentiate their brand and drive operational efficiency. In a world impacted by Covid-19, the imperative for running a business sustainably with strong customer, employee and community relationships has never been greater. Nicola Schroder, Head of Environment for QBE shares her insights and expertise on how sustainable business practices can add value to your business.
Farm topical risks and economic drivers
29 April 2021Farms are a large part of the Australian economic footprint in this session we will take a look at the primary production economy to understand some of the key drivers.
A guide to Workers Compensation – WA
28 April 2021
This webinar will take you through the fundamentals of Workers Compensation in the WA and the way the legislation works. We will also share insights on how you can further support your workers to get the best outcome before and after a claim.
A guide to Workers Compensation – TAS
27 April 2021
This webinar will take you through the fundamentals of Workers Compensation in the TAS and the way the legislation works. We will also share insights on how you can further support your workers to get the best outcome before and after a claim.
Manual Handling risks and how to manage them
21 April 2021
Gain a better understanding of the skills required to safely undertake manual handling tasks to ensure you and your team work safely and productively.
Risk Insight: Fleet risk management – technological changes
15 April 2021
The hidden costs of an accident can be up to five times the cost of the crash. As vehicle technology is advancing, the cost of a claim is increasing. Hear from our experts who will share insights and trends around common accidents, including what causes them and how to avoid them. Learn about important risk management initiatives and the services QBE can provide to our shared customers, which may help them reduce exposure to accidents.
A guide to Workers Compensation – NSW
1 April 2021
This webinar will take you through the fundamentals of Workers Compensation in the NSW and the way the legislation works. We will also share insights on how you can further support your workers to get the best outcome before and after a claim.
A guide to Workers Compensation – NT
31 March 2021
This webinar will take you through the fundamentals of Workers Compensation in the NT and the way the legislation works. We will also share insights on how you can further support your workers to get the best outcome before and after a claim.
A guide to Workers Compensation – ACT
30 March 2021
This webinar will take you through the fundamentals of Workers Compensation in the ACT and the way the legislation works. We will also share insights on how you can further support your workers to get the best outcome before and after a claim.
How behavioural insights drives genuine customer empathy in workers compensation
16 March 2021
How the use of behavioural insights in your communications can support increased compliance with key claims tasks. Learn how sending interactive and personalised videos to injured people and employers is effective in encouraging more meaningful conversations and in identifying risk.
Personal Brand: What is your trademark
11 March 2021
Listen to Sydney Swans CEO Tom Harley on his insights and expertise on Personal Brand. Learn how your personal trademark impacts your business and community.
Safety Culture and Leadership – how to create a culture of care and ownership
10 November 2020
Most organisations in Australia have gone beyond a focus on Safety Management Systems and understand that the development of a positive Safety Culture is crucial in incident prevention. In this webinar we discuss the main characteristics of a good Safety Culture, Safety Leadership as a critical factor for developing Safety Culture as well as what that could look like and which Safety Leadership behaviours are critical.
Interrupting mindsets – above and below the line mindset
27 October 2020
In this webinar, we will look at ‘Mindset’. For many of us, we attempt to influence and impact on actions and results through intervention with behaviour(s). This is, of course, important but how can we achieve a higher level of influence and success? It starts by understanding our own mindset and then flexing it, like a muscle when we exercise.
Everyday conversations to build a culture of mental health
13 October 2020
One in five (20%) Australians experience a mental illness in any year. As such, many employees in Australian organisations will experience a mental health issue. In this webinar we explore how to build a team culture and gain strategies for workforce wellbeing and confident conversations.
Creating a mental health critical incident protocol in your workplace – tips to get started
15 September 2020
With mental illness on the rise how does a workplace respond to a mental health Critical Incident? Suicidal ideation and panic attacks are critical events that can arise out of mental illness. As leaders how do you respond? As a workplace is our response meeting our duty of care? Watch this webinar to find out how to start a critical incident protocol.
My role as a leader when identifying and managing mental health in the workplace
1 September 2020
As leaders, it is our duty of care to ensure our people are working 100% safe. That means as a leaders there is responsibility to keep staff both physically and mentally. Watch this webinar to understand the role of a leader, how to have healthy boundaries and ways to respond and manage staff with mental health issues.
How to combat workplace complacency
18 August 2020
Complacency is often misunderstood and associated with attitude and questionable behaviour. It frequently manifests as a judgement of people who seem to ignore risk, don’t take things seriously or are deemed just lazy. Watch this webinar to understand complacency as a human characteristic and look at the impact and risks so you can combat it.
Pivot or perish
5 August 2020
The game has changed. Before the Corona virus, the world was playing tennis: fast, fierce and forceful. We’ve now been thrust into playing chess: deliberate, strategic and nuanced. The people and the businesses that not only survive but thrive will be those that learn how to pivot their message, products and services to satisfy the demands of the new game. It’s not an inferior 1 of 2 game, it’s simply a different game. It’s a slower, more tactical game. So you have to play it differently.
The psychology of human behaviour in times of rapid change
21 July 2020
People respond differently to change. Some thrive, some stagnate, some become different people. Understanding what drives human behaviour and how to bring out the best in people is key to long term success in uncertain times. How do you build a remote culture and influence behaviour to optimise human performance?
Who moved my team? How to engage team through the maze of change
23 June 2020
Wondering what happened to your team in the middle of the change with COVID-19? Using the bestselling ‘Who Moved My Cheese?’ narrative by Dr Spencer Johnson’s, we’ll help you understand why your team may be reacting the way they are to change, where to meet them in the maze of change, and how to engage and lead them through it.
Fitness and wellbeing – how to get and stay motivated through change and ‘busy’
16 June 2020
Our health is under threat as we react to the pandemic measures that are in place. Using the model behind maintaining the health of Victorian prisoners during lockdown after the implementation of the state-wide smoke free strategy, you will discover all the reasons you need to keep healthy during lockdown and the fun and innovative ways to achieve it!
The change communication playbook: how to rapidly create meaningful communication in times of change
2 June 2020
How do you know what your team and stakeholders are experiencing, what they need to hear (not what you want to say)? This is a challenge at the best of times but even more so now whilst dealing with the COVID-19 situation. What difference could that make to you and to those you communicate with? Find out more in this webinar.
Emotional resilience – How to cultivate calm inside of chaos
26 May 2020
Listen to Liz Peard, mental health and wellbeing expert from the Jonah Group as she talks to elite sportswoman Lauren Parker about emotional resilience in times of high stress. Liz and Lauren talk about how emotions can blind us, leave us feeling out of control, or exercising too much control.
How to emotionally engage through storytelling with remote teams
19 May 2020
Leading effectively means people are willing to follow you. For that to happen, people need to have an emotional connection to where you’re headed. The most effective way to cultivate strong feelings about your mission and vision is through storytelling. This webinar explores the structure of heartfelt stories and the practical steps you can use to incorporate them into your leadership style.
Human error and safety
12 May 2020
COVID-19 means change to process, people, parameters and procedures and this could mean increased risk of error and incidents in the workplace. What does this mean for safety in the workplace? What are our safety risks, controls and how do we manage change processes? What policies and processes should we have?
COVID-19 and boosting leadership through self-care
5 May 2020
We all want a greater sense of balance in our lives, now more than ever. What leaders commit to and prioritise in their self-care can positively impact on their well-being, restore efficiency and boost quality of life.
Conscious leadership: how different personality types respond to crisis
28 April 2020
Leading effectively starts with self awareness. Are you aware of what your innate personality preferences are? How are you likely to respond to stress? This webinar explores how different personality types are most likely to respond to stress based on the Myers Briggs Type Indicator Personality Profiling tool.